Last Updated: 01-07-2025

Thank you for shopping with Pool of Prints. We are committed to delivering your order efficiently and transparently. Please review our updated shipping policy below:

Processing Time

Orders are processed within 1–2 business days after successful payment. Processing may take longer during peak periods or special sales.

Delivery Methods & Timeframes

We offer both Standard and Express shipping options.

Note: Total delivery time = Processing time + Shipping time.

Shipping Coverage

• We currently ship across most locations within India.
• For international shipping, please contact our support team before placing an order.

Shipping Charges

Shipping fees are calculated at checkout based on:

• Chosen delivery method
• Weight of the package
• Shipping destination

The final shipping cost will be clearly shown during checkout.

Order Tracking

Once your order is packed and dispatched, you will receive a tracking number via email/SMS to monitor your shipment status.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact our customer support immediately. We will work with the courier to resolve the issue as quickly as possible.

Customs & Import Duties (For International Orders)

For international orders, import duties and taxes (if applicable) are the buyer’s responsibility. These charges are not included in our shipping costs and are beyond our control.

Possible Delays

Delivery timelines are estimates. Delays may occur due to factors beyond our control such as:

• Weather conditions
• Courier service disruptions
• Local lockdowns or holidays

We appreciate your patience during such situations.

Customer Support

📞 Phone: +91-7988726738
📧 Email: [email protected]